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WPStore+ AI Live Chat Assistant

Name: WPStore+ AI Live Chat Assistant for WordPress & WooCommerce - WP Store Plus
Price: 39.00 USD
Availability: InStock

Original price was: $49.00.Current price is: $39.00.

An AI-powered live chat assistant for WordPress and WooCommerce that answers customer questions using your own website content, products, knowledge base, and approved support information.

Categories: AI Tools, Live Chat, WooCommerce Plugins, WordPress Plugins Tags: AI Chatbot, AI Customer Support, Knowledge Base Chat, WooCommerce Support, WordPress Live Chat

WPStore+ AI Live Chat Assistant is a smart AI chat widget for WordPress and WooCommerce websites. It helps your visitors ask questions, get product information, understand your support policies, and find useful answers directly from your own website content.

Unlike a generic chatbot, WPStore+ AI Live Chat Assistant is designed to work with your approved knowledge sources, including pages, posts, WooCommerce products, manual Q&A entries, and product context. This helps reduce repetitive support questions while keeping the assistant focused on information that belongs to your website.

It is ideal for WooCommerce stores, plugin shops, digital product websites, service websites, and WordPress businesses that want a safer, more controlled AI support experience.

Key Features

AI Chat Widget for WordPress

Add a modern AI chat widget to your website with a polished frontend conversation panel, welcome message, typing indicator, quick question buttons, and mobile-friendly layout.

Knowledge-Based Answers

Let the assistant answer from selected knowledge sources such as:

WordPress pages
Blog posts
WooCommerce products
Manual knowledge base entries
Approved custom Q&A content

WooCommerce Product Context

The assistant can use WooCommerce product information such as product title, summary, price, SKU, stock status, and product link to help customers understand your products before they purchase.

OpenAI-Compatible AI Provider

Connect your own AI provider using an API key and endpoint. The plugin supports OpenAI-compatible chat completion flows and OpenAI Responses API format.

Guardrails and Cost Control

Control how the AI assistant behaves with strict knowledge mode, daily visitor message limits, daily and monthly AI request limits, sensitive data protection, and custom safety rules.

Privacy and Data Retention

Display a privacy notice inside the chat widget, link to your Privacy Policy, set log retention days, and enable automatic cleanup for old chat logs.

Custom Launcher Branding

Customize the chat launcher with colors, position, glow effects, button size, border radius, and custom PNG/image launcher support from the WordPress Media Library.

Reports and Conversation Insights

View useful reports such as total conversations, AI replies, local answers, handoff count, guardrail blocks, AI errors, helpful rate, top asked questions, and recent items needing attention.

Support Report and System Status

Generate a masked support report for troubleshooting without exposing sensitive API keys or raw private conversation content.

Why Choose WPStore+ AI Live Chat Assistant?

WPStore+ AI Live Chat Assistant is built for store owners who want AI assistance without losing control. It focuses on approved website knowledge, WooCommerce product context, privacy, cost control, and practical support workflows.

It is not designed to replace human support completely. Instead, it helps answer common questions, reduce repetitive conversations, and guide visitors to the right information while keeping the website owner in control.

Installation

### Installation Guide

1. Download the plugin ZIP file from your WPStore+ account.
2. Go to your WordPress admin dashboard.
3. Navigate to Plugins > Add New > Upload Plugin.
4. Upload the wpstore-ai-live-chat-assistant.zip file.
5. Click Install Now.
6. Activate the plugin.
7. Go to WPStore+ AI Chat > Settings.
8. Configure your chat widget, AI provider, safety controls, and privacy settings.
9. Add manual knowledge entries or enable knowledge sources such as pages, posts, and WooCommerce products.
10. Rebuild the Knowledge Index.
11. Test the chat widget on the frontend of your website.

### Recommended First Setup

After activation, we recommend the following setup order:

1. Configure the basic chat widget settings.
2. Add your AI provider endpoint, API key, and model.
3. Click Save & Test AI Connection.
4. Add manual knowledge entries.
5. Enable selected knowledge sources.
6. Rebuild the Knowledge Index.
7. Review Product Readiness Checks.
8. Test the frontend chat widget.
9. Check Reports and Chat Logs.
10. Review your privacy notice and log retention settings.

Frequently Asked Questions

### Does this plugin include an AI API key?

No. You need to use your own AI provider API key. This gives you better control over usage, cost, billing, and provider settings.

### Does the plugin work with WooCommerce?

Yes. WPStore+ AI Live Chat Assistant can use WooCommerce product context such as product title, summary, price, SKU, stock status, and product link.

### Can the assistant answer from my website content?

Yes. You can enable knowledge sources such as pages, posts, WooCommerce products, and manual knowledge entries. The plugin includes a lightweight Knowledge Index that can be rebuilt from the admin area.

### Can I control what the AI is allowed to answer?

Yes. The plugin includes strict knowledge mode, custom safety rules, sensitive data guardrails, and fallback messages when the assistant does not have enough relevant information.

### Can I customize the chat button?

Yes. You can customize the launcher label, colors, size, border radius, glow effect, position, and upload a custom PNG/image launcher from the WordPress Media Library.

### Does the plugin store chat logs?

Yes. The plugin can store chat logs for review and reporting. You can configure log retention days and enable automatic cleanup.

### Does the plugin protect sensitive data?

The plugin includes sensitive data guardrails designed to block or avoid processing messages that appear to contain passwords, API keys, license keys, card numbers, OTP codes, or private keys.

### Can I export chat logs?

Yes. Chat logs can be exported as CSV with UTF-8 support, including Thai and other non-Latin text.

### Does it support visitor feedback?

Yes. Visitors can mark responses as helpful or not helpful. Feedback is shown in Chat Logs and Reports.

### Is this a full live chat agent system?

This plugin is focused on AI-assisted chat and knowledge-based support. It does not replace a full human agent inbox system, but it can help reduce repetitive questions and guide customers before they contact support.

### Is it suitable for commercial websites?

Yes. The plugin includes privacy notice, retention settings, reports, support report, system status, product readiness checks, and commercial-ready customization options.

Changelog

### 1.0.1 — Admin Navigation & Floating Save Hotfix

* Added WordPress admin submenu shortcuts under WPStore+ AI Chat.
* Added submenu links for Settings, Knowledge Sources, Manual Knowledge, * Chat Logs, Reports, Support Report, System Status, and Changelog.
* Added floating Save Settings action bar on the Settings screen.
* Added floating Save & Test AI Connection action.
* Improved admin navigation workflow.
* Preserved all tested v1.0.0 stable functionality.

### 1.0.0 — First Stable Release

* First stable commercial release.
* Includes AI provider connection testing.
* Includes knowledge sources for pages, posts, and WooCommerce products.
* Includes manual knowledge base entries.
* Includes WooCommerce product context.
* Includes frontend AI chat widget.
* Includes strict knowledge mode and safety guardrails.
* Includes sensitive data protection.
* Includes daily and monthly AI usage controls.
* Includes privacy notice and log retention settings.
* Includes custom launcher styling, PNG launcher, and glow effects.
* Includes reports, chat logs, feedback tracking, CSV export, support report, system status, and admin changelog.

### 0.9.0 — Commercial Readiness & Pre-Stable Candidate

* Added Support Report tab.
* Added masked diagnostics.
* Added support report export.
* Added Admin Changelog tab.
* Expanded Product Readiness Checks.
* Improved commercial readiness wording.

### 0.8.0 — Admin Reports & Conversation Insights Candidate

* Added Reports tab.
* Added conversation summary metrics.
* Added top asked questions.
* Added recent items needing attention.
* Added status breakdown.
* Added visitor helpful / not helpful feedback.
* Added feedback tracking in chat logs and CSV export.

### 0.7.0 — Conversation Panel & Frontend UX Polish Candidate

* Improved frontend chat panel design.
* Added gradient header.
* Added bot avatar text and bot status text.
* Added suggested quick questions.
* Added typing indicator.
* Improved chat bubble styling and mobile layout.

### 0.6.3 — Transparent PNG Launcher Hotfix

* Improved Custom PNG launcher rendering.
* Removed unwanted dark background behind PNG launcher images.
* Changed PNG display behavior to avoid cropping.
* Preserved glow effects around the launcher.

### 0.6.2 — Glowing Launcher UI Enhancement Candidate

* Added always-on launcher glow effect.
* Added glow color, opacity, blur, spread, and animation options.
* Added hover and focus glow boost.
* Supported glow for both default and custom PNG launchers.

### 0.6.1 — WooCommerce Init Translation Hotfix

* Improved WooCommerce product context loading timing.
* Reduced risk of early WooCommerce translation loading notices.
* Preserved custom launcher functionality.

### 0.6.0 — Custom PNG Launcher & Advanced Button Styling Candidate

* Added custom PNG/image launcher support.
* Added launcher preview, select image, and remove image controls.
* Added advanced launcher color, size, border, shadow, and position settings.

### 0.5.0 — Commercial Polish & Privacy Candidate

* Added privacy notice.
* Added Privacy Policy URL.
* Added log retention settings.
* Added automatic log cleanup.
* Added commercial setup checklist.

### 0.4.1 — CSV Thai UTF-8 Hotfix

* Improved CSV export compatibility with Thai and non-Latin text.
* Added UTF-8 BOM support for spreadsheet applications.

### 0.4.0 — Guardrails, Cost Control & Admin UX Candidate

* Added monthly AI request limit.
* Added daily visitor message limit.
* Added sensitive data guardrails.
* Added strict knowledge mode.
* Added custom safety rules.
* Added CSV export and log filters.

### 0.3.0 — Knowledge Source & Product Context Candidate

* Added Knowledge Sources tab.
* Added support for pages, posts, and WooCommerce products.
* Added Knowledge Index rebuild tool.
* Added WooCommerce product context.

### 0.2.1 — API Key & Model Hotfix Candidate

* Added masked API key status.
* Added Save & Test AI Connection.
* Added OpenAI Responses API support.
* Improved model and endpoint validation messages.

### 0.1.0 — MVP Foundation Candidate

* Added frontend chat widget.
* Added admin settings.
* Added manual knowledge base.
* Added local knowledge matching.
* Added chat logs.
* Added system status.